A call center is a telecommunication link between customer and a company. Company can sell things and provide services over the phone line.

Here are some of the reasons you want to go with ATS.

It might be a simple thing to handle phone calls but 24/7 phone answering by professionals can create memorable and corporate image very easily. So let us answer your personal plus professional phone calls, and say you care for your customers and ready to hear from them round the clock. Here we offer you fractional price packages to hire professional call center agents.

Some of our best phone operators’ skill features are:
1. 85% RESPONSIBILITY FOR ACTION
Agent occupancy that can have high effects on your incoming calls, by utilizing our technical resources we proudly offer you 85% agent occupancy rate. Our customer support agents are trained and intelligent enough to handle unlimited back to back calls at any given time.
2. HIGHEST QUALITY OF EXPERIENCE (QOX)
We know customer satisfaction ranks higher in business differentiators, so our industrially adept call center agents answer your business phone calls in the most polite way just to give best customer satisfaction in both objective and subjective matters.
3. 5/5 VOICE QUALITY
Our agents are fully trained to control the call answering parameters that can lessen voice and call quality. Jitter, Latency, poor internet connections, inadequate call routers and improper configuration will never be a part of our phone answering services.
4. SHORTEST AVERAGE CALL ANSWERING TIME
Fastest next call pick up time make our answering services more reliable, we know every caller needs quick attention and that’s what we do while answering phone calls. Perfect call routing systems and active agents make it possible to answer inbound phone calls with reduced call answering time.

Dealing with customer phone calls needs proper discipline and scripting along with proper industry knowledge, we at “ATS” focus on serving your customers best through valued call handling process. We are well aware of the fact that only better plus on-time phone answering can help businesses to convert maximum callers into customers. That’s the best disciplined approach we use to answer phone calls.

But that’s not the only thing a phone caller needs and we invest our professional skills in finding what can work best for the callers to be your customer. We value every call, answer in shortest wait time and effort with the aim to never let you miss any call unattended. We add in depth knowledge of industry to drive unique plus valuable interaction with customers.